1. Information We Collect
When you interact with Buck Energy Partners — whether through our website, a phone call, or an in-person consultation — we may collect the following types of information:
Information you provide directly:
- Full name
- Email address
- Phone number
- Home address or service location
- Utility provider and average monthly electric bill (for solar sizing purposes)
- Roof type and home ownership status
- Any additional details you share in a contact form, email, or conversation
Information collected automatically:
- Browser type and version
- Device type and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookie identifiers and session data (see Section 4)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry and schedule a solar consultation
- To design a customized solar energy system proposal for your home
- To contact you via phone, email, or text message about your solar project
- To send follow-up communications related to your inquiry or installation
- To provide financing guidance and connect you with applicable incentive programs
- To improve our website, services, and marketing effectiveness
- To comply with legal obligations and protect our legal rights
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following limited circumstances:
- Installation Partners: We may share project details with licensed subcontractors, electricians, or installation crews necessary to complete your solar project
- Financing Partners: If you apply for solar financing, we share relevant information with our lending partners to process your application
- Utility Companies: We share necessary information with your utility provider for interconnection applications and net metering enrollment
- Service Providers: We use trusted third-party platforms (including GoHighLevel CRM — see Section 5) to manage leads and communications. These providers are contractually required to protect your data
- Legal Compliance: We may disclose information if required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly (session management, form submissions)
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing Cookies: Used to measure the effectiveness of our advertising campaigns and retarget visitors with relevant ads
You can control cookie behavior through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set.
5. Third-Party Services
We use the following third-party platforms to operate our business. Each has its own privacy policy governing data use:
- GoHighLevel (CRM): We use GoHighLevel to manage lead information, automate follow-up communications, and track our sales pipeline. Data entered into our forms is stored within GoHighLevel's platform. Learn more at gohighlevel.com/privacy-policy
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google may use this data in accordance with their own privacy policy at policies.google.com/privacy
- Google Ads / Meta Ads: We may run digital advertising campaigns. These platforms use cookies and pixel tracking to measure ad performance and may serve you retargeted ads based on your website visit
- Financing Platforms: Applications submitted for solar financing are processed through third-party lenders with their own privacy practices
We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.
6. Data Security
Buck Energy Partners takes reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encrypted data transmission (HTTPS/SSL) on our website
- Access controls limiting who on our team can view personal information
- Use of reputable, security-focused third-party platforms (GoHighLevel, Google)
- Regular review of our data handling practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at [email protected].
7. Your Rights
You have the following rights regarding your personal information:
- Opt-Out of Communications: You may opt out of marketing emails at any time by clicking "unsubscribe" in any email, or replying STOP to any SMS message. You may also contact us directly to request removal from our contact list
- Access Your Data: You may request a copy of the personal information we hold about you
- Correct Your Data: You may request that we correct any inaccurate information
- Delete Your Data: You may request deletion of your personal information, subject to any legal retention requirements
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing prior to withdrawal
To exercise any of these rights, please contact us at [email protected] or call 610-884-5892. We will respond to your request within 30 days.
8. Children's Privacy
Buck Energy Partners' website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us:
Eastern & Central Pennsylvania
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.
If you have questions about any changes to this policy, please contact us at [email protected].